Please allow 1-2 days to process your order. You shall receive an email within 2 days to let you know your order is on the way.

If you need an item urgently, please please email us at cs@rezetco.com and we'll try our best to accommodate your needs.

We offer Hong Kong domestic shipping via SF Express.

Local standard delivery typically takes 1-2 business days upon receiving email confirmation of order shipment, excluding Sunday and public holidays (based on Hong Kong Calendar).

Upon shipment, customer shall receive a tracking number to monitor their parcel's progress. We prioritize prompt dispatch of orders to ensure swift delivery.

We offer international shipping via SF Express.

International delivery typically takes 3-5 business days upon receiving email confirmation of order shipment, excluding Sunday and public holidays (based on Hong Kong Calendar).

Upon shipment, customer shall receive a tracking number to monitor their parcel's progress. We prioritize prompt dispatch of orders to ensure swift delivery.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. RezetCo. is not responsible for these charges if they are applied and are your responsibility as the customer.

If you are unable to process your order after inputting your address, please drop us a message via Live Chat Box at the bottom right corner or Instagram @rezetco.pickleball or email us at cs@rezetco.com.

Our team will try our best to assist you with your order as soon as possible.